Business VoIP Service

Reduce your costs, keep your number and have a global presence

Benefits

Reduce your costs

With a VoIP line your calls all go over your internet connection meaning no need for expensive ISDN lines. And unlike ISDN lines you can have as many channels on a VoIP trunk as your internet connection can take so there is no need to put in expensive lines or hardware everytime you want to expand.

On top of that VoIP calls are much cheaper, especially calls abroad.

Take your number with you

If you want to move office, with VoIP you can take your telephone line with you. As soon as you have an internet connection at your new premises, you’ll be able to start making and receiving calls on your usual number from there.

This even applies to temporary moves – you can relocate your entire office by just moving your equipment.

Have a global presence

You can register multiple numbers on a single VoIP connection and, because it’s virtual, you’re not tied to any geographic location. That means you can get numbers from anywhere in the UK, or even abroad, and make and receive calls using these numbers. Do you do business in the US? Then why not publish a US number for customers there to call?

We can provide numbers for most European countries, plus many others worldwide.

Features

  • Make up to 20 concurrent calls over a standard ADSL2+ line
  • Sign up for new numbers or ‘virtualise’ your existing ones
  • Have more control over business continuity and disaster recovery with automatic divert to a mobile or landline in the event of a problem
  • Use local numbers for any part of the UK, or international numbers
  • 0800, 0845, 0843 and 0900 numbers available
  • Set your line to divert on a time schedule e.g. have evening calls sent to your mobile or home
  • Fax-to-email service available
  • Emergency calls work as a normal line

A Brief History

Private Manual Branch Exchange (PMBX)

The earliest switchboards used an operator who would physically connect the jack of one extension to the socket of another extension, or to an outside line.

Private Automatic Branch Exchange (PABX)

Later the Automatic Exchange (electromechanical) together with the rotary dial telephone was introduced; this allowed phone users to dial a destination phone number themselves and the call to be routed automatically without the assistance of an operator.

Internet Protocol Private Branch Exchange (IP PBX)

Today, Voice-over-IP (VoIP) transfers your voice and the dialling information digitally across your network and the Internet.

Also, the IP PBX within your premises can use IP phones – the call is carried over your existing data network to your phone, which plugs into a LAN (Local Area Network) RJ45 ethernet socket rather than being wired separately.

Additional services such as caller ID, call diversion, call waiting and voicemail-to-email are also handled by the IP PBX.