Testimonials

We use Safemailer to send out more than 1,000,000 emails a month to our newsletter subscribers, keeping them up-to-date on wireless industry news and developments.

Safemailer is comprehensive and supports all the email campaign features we require.

Having used several competing email marketing solutions over the years, I’ve found Safemailer the most feature-rich and easy to use.

I have no hesitation in recommending Safeserve to any business wanting to professionally manage email newsletters and marketing campaigns.

Safeserve not only built the system to my specifications, but also helped me improve the original brief, bringing to my attention things that I had missed and adding them into the specification.

Post the project delivery I find the support service is excellent. They respond to my requests to make changes quickly and efficiently and there were no unpleasant surprises in the final invoice.

I can unreservedly recommend Safeserve to any organisation that have unusual email requirements.

Endometriosis UK use Safemailer to keep in regular monthly contact with over 14,000 of our supporters. It allows us to easily and efficiently inform them of any new research or news, and keeps them up to date with everything going on at the charity. It also provides an excellent way for us to promote fundraising and information events. Safemailer is an extremely comprehensive email facility – it covers all of our needs and more, plus it is easy for us to use and manage.

Safeserve.com and their SafeMailer continue to bring us and our supporters real benefits. Since setting up our monthly e-newsletter, we have seen an increase in membership and individual fundraisers, and more of our supporters are accessing our information and events that previously they wouldn’t have been aware of. Regular email communication is now an essential activity, and one that is key to any voluntary organisation.

I have no hesitation in recommending Safemailer from Safeserve.com to any organisation that wants to manage its email marketing campaigns. We have found it a fantastic and invaluable service to our organisation.

Regarding our email and website services, as an SME we wanted to work with a similar type of organisation who were committed to similar values and high standards.

Close working relationships – don’t feel you are a nuisance when you phone up for advice!

Accessibility (by phone and, if necessarily, physically).

High quality of service (sustainability, problem solving, reliability of email which is a business lifeline for us).

Patience – we are not tekkie folk and can ask some really dumb questions, but explanations are always sensible and in words of one syllable.

As well as the above, we value the sense of openness and innovation in our conversations. We’ll go away and think about that – kind of response.

I’d just like to give you some feedback by way of thanks for your great service!

The new telephone system you’ve installed for us is such an improvement, allowing our office to handle so many more calls, and the out of hours messaging service means no business is ever missed! And our email now runs seamlessly, too!

You guys are on hand to answer our annoying questions and we know all is secure and backed-up. I will definitely be recommending Safeserve to other local businesses.

Thank-you!

I have been using Safeserve.com for a year now and in that time I have found that the services provided are not merely adequate but quite exemplary.

Both the email service and website hosting are efficient, reliable and easy to use. In addition to this, I have found that both the technical know-how and support services that are available within the company, are both reassuring and impressive.

I can therefore wholeheartedly recommend Safeserve.com.

Thank-you!

I have used Safeserve now for about seven years and felt compelled to recommended them to other ventures and businesses I have dealings with.

The reason is simple, they are a small company and as a result treat their customers like gold-dust. You can get access to technical help when you need it, they respond immediately to any server issues and downtime, keep you up-to-date, and they treat you fairly and personably on the phone.

We did had some subtle loading problems with one of the advanced features in Safemailer, the Safeserve bulk mailing program, and the staff did not rest until they had got to the bottom of it, despite it being intermittent, not that disruptive and tough to diagnose.

In short, all the people at Safeserve go the extra mile and yet they are priced comparably with anyone in the market.

We have been continuously impressed with how responsive Safeserve have been to technical issues and problems. Nothing has ever been too much trouble and they are a pleasure to deal with. All staff have a very likeable personal and knowledgeable approach without over-complicating technical issues.

Safeserve have always responded quickly to any problems we have had, causing minimal disruption to our operational activities.

We are completely confident that our most critical operational processes are being looked after by dedicated, knowledgeable and enthusiastic people.

For once a company’s claim to ‘a dedication to service excellence’ is more than idle puffery.

After frustrating experiences with various ISP providers we moved to Safeserve in 2005 to handle our entire IT system, and have stayed with them because of the speed and personal attention they give to solving problems (even at weekends) on the very rare occasions when they arise.

Recently we replaced our many BT landlines with a Splicecom phone system installed by Safeserve.

Keeping the same phone numbers and speeding up response times with the addition of voicemail and, most important, an automatic voicemail-to-email facility, means that clients get a better service, and a transparent one.

Now calls can be put through to wherever the person they want is located – in the office, working from home or even to a mobile – without delay.